TripSleep Guest Terms and Trade
Tripsleep.com is a website for you as a guest to make direct contact to the overnight accommodations or their agents. The contact is made by phone to the overnight accommodation or its agents. The booking will always be considered as a request booking
When you as a guest have filled in information necessary in order to make a booking, you hereby also accept that TripSleep.com or their agents may forward emails to you or contact you by phone, concerning the booking before, under or after your stay and send you news information from TripSleep.com.
Currency and Prices.
When you as a guest make a booking, this may be paid or stated in various currencies. If or when you as a guest receive the bill from your credit card company /bank concerning your payment, there may be a difference as to the price at the time of the booking. These differences have nothing to do with TripSleep.com or their agents or the overnight accommodation and you will not be able to claim any compensation from TripSleep.com, from any of their agents or from the overnight accommodation.
Payment to the overnight accommodation/landlord shall always be made in the local currency.
Prices stated on the website is usually the cheapest prices. Therefore, the prices do not necessarily have to be the ones stated to you in connection with your booking. TripSleep.com or their agents shall not be responsible for the prices and cannot in any other way be held responsible for these prices.
Change of booking
Any change of a booking will be considered as a cancellation of the booking and afterwards a new booking. There will be made no kind of repayment or remuneration of the amount paid in advance, if any, in relation to any change of a booking.
Where a confirmed booking is cancelled, no amount will be repaid, irrespective of the reason to the cancellation of the booking.
With some insurance companies, it will be possible to purchase an insurance to cover the amount in case of any cancellation or illness.
All cancellations will have to be made through your booking at the website of TripSleep.com or those of their agents or the overnight accommodation and will only be valid in case the cancellation has been made through these methods, Do not forget to get a receipt of the cancellation.
Where a guest should not arrive, there will be no repayment of the amount paid.
Where the guest should be prevented from arriving, irrespective of the reason, or should arrive at a later time due to any accident, the guest shall give notice hereof to the overnight accommodation.
The landlord shall be entitled to claim the entire amount in case of No show or if the guest does not show up, irrespective of the reason.
Number of persons
In case you should arrive with a minor number of persons than booked, the overnight accommodation/landlord will charge payment for the number of persons stated in the booking.
In case you should arrive with a larger number of persons than booked, extra payment will have to be made for these extra persons not mentioned in the booking.
Information on the website
All information on the website shall be at the responsibility of the overnight accommodation and no others’.
TripSleep.com or their agents shall not be held responsible for any of this information.
Transportation to the site of the overnight accommodation.
Where TripSleep.com or their agents or the overnight accommodation/landlord inform you about a route description, none of these can be held responsible for events or costs that may occur on the way to the overnight accommodation. Transportation to the overnight accommodation shall solely be the guest’s responsibility and at the guest’s own expense.
In case any problems should arise, these problems or information hereof will – in the first place – have to be communicated to the overnight accommodation.
During the stay, any complaints / wishes shall be made directly to the overnight accommodation.
After the stay, all complaints shall be made directly to the overnight accommodation.
Where the guest and the overnight accommodation cannot obtain any agreement, complaints shall be made to TripSleep.com or their agents who will comment on the complaint or send it to the overnight accommodations or their agents.
Costs, if any, in connection with the complaint, it may be translation, transportation, judicial assistance, or any other costs in connection with the complaint, shall be paid by the complainant. This payment shall be made before the complaint can be dealt with. TripSleep.com or their agents will forward information about this.
TripSleep.com or their agents shall not be responsible for the complaint and TripSleep.com or their agents shall – under no circumstances – be held responsible for anything, neither before the stay, during the stay nor after the stay.
Accepted / agreed venue for TripSleep.com or their agents or the overnight accommodation shall be Copenhagen. Disputes, if any, shall be settled according to Danish legislation.
Where TripSleep.com or their agents or the overnight accommodation/landlord shall be unable to fulfill their booking due to circumstances which rest outside TripSleep.com or their agents or the overnight accommodations/landlords, no claim can be made concerning compensation or repayment of the amount paid. It may be due to any war, earthquake, terror, blockade / boycott, acts of God, fire, delay in transportation, strike, industrial incidences or accidents or epidemics, government changes, visa changes. Neither TripSleep.com, nor their agents, nor the overnight accommodation shall be responsible for any loss of any kind. No kind of repayment shall be made either.
Collection of data
By using this website, you accept that TripSleep.com or their agents collect data, necessary for your contact to the overnight accommodation. These data will not be given to any third party nor to the overnight accommodation, unless it is necessary in connection with your overnight stay.
TripSleep.com or their agents have a website on which you as a guest will be able to make one or several bookings.
TripSleep.com or their agents shall not be responsible for any contents, prices, pictures, texts since the overnight accommodations/landlords alone insert all necessary information on their websites and have the responsibility for this information.
This is a customer service website for the guests who wish to make their own bookings.
TripSleep.com or their agents will do their utmost to ensure that all information on the website is true and correct, but the responsibility will rest with the landlords (overnight accommodation) solely.
All bookings are made directly to the landlord and or his/her agent, but is an agreement between the landlord and his/her guest.
TripSleep.com or their agents have no part in the agreement and cannot be held responsible in any way.
TripSleep.com or their agents shall solely charge a deposit / prepayment for the guest’s booking together with costs in connection herewith.
TripSleep.com or their agents shall not be held responsible for any of this information on the website.
In order to use this website, the user will have to be 18 years old as a minimum.
Where the guest tries to perform or performs any kind of abuse, the guest may be excluded from using the website. If the guest tries to or performs any kind of unlawful acts, legal actions will be taken against this guest and the guest will be held responsible for his/her actions and loss.
This shall also be the case if the guest should take actions at the premises of the landlord. In that case the landlord shall be entitled to make the guest responsible for his/her actions, and the landlord may take legal actions against the guest.
TripSleep.com or their agents shall have the right to inform / assist the landlord in connection with any information which the guest has given to TripSleep.com or their agents.
All stated prices shall be included all taxes and duties on the time where the booking is made and the responsibility hereof shall rest solely with the landlord. Some countries, regions, local authorities, landlords may have a duty which is only charged by the landlord or his/her agents and this duty cannot be charged in advance. These duties will have to be paid directly at the overnight accommodation. These duties have nothing to do with TripSleep.com or their agents, and TripSleep.com or their agents cannot be held responsible for these duties.
TripSleep.com or their agents or landlords may change their prices after the booking against explicit and clear documentation in the case of any changes in duties, taxes or foreign currencies.
TripSleep.com is a part of TripSleep.com, registered in Denmark under the Company Registration Number DK-28896263. Copenhagen shall be venue for TripSleep.com or their agents or the overnight accommodation. The legislation of the Kingdom of Denmark shall be taken into account in connection to any dispute that may arise.